SMTP error reference table
Clients may encounter the following error messages when using our email services. Error messages are helpful for diagnosing and troubleshooting email problems.
| 421, "4.4.5", Server busy, try again later. |
| 421, "4.7.0", IP not in whitelist for RCPT domain, closing connection. |
| 421, "4.7.0", Our system has detected an unusual rate of unsolicited mail originating from your IP address. To protect our users from spam, mail sent from your IP address has been temporarily blocked. |
| 421, "4.7.0", Temporary System Problem. Try again later. |
| 421, "4.7.0", TLS required for RCPT domain, closing connection. |
| 421, "4.7.0", Try again later, closing connection. This usually indicates a Denial of Service (DoS) for the SMTP relay at the HELO stage. |
| 450, "4.2.1" The user you are trying to contact is receiving mail too quickly. Please resend your message at a later time. If the user is able to receive mail at that time, your message will be delivered. |
| 450, "4.2.1", The user you are trying to contact is receiving mail at a rate that prevents additional messages from being delivered. Please resend your message at a later time. If the user is able to receive mail at that time, your message will be delivered. |
| 450, "4.2.1", Peak SMTP relay limit exceeded for customer. This is a temporary error. For more information on SMTP relay limits, please contact your administrator. |
| 451, "4.3.0", Mail server temporarily rejected message. |
| 451, "4.3.0", Multiple destination domains per transaction is unsupported. Please try again. |
| 451, "4.4.2", Timeout - closing connection. |
| 451, "4.5.0", SMTP protocol violation, see RFC 2821. |
| 452, "4.2.2", The email account that you tried to reach is over quota. |
| 452, "4.5.3", Domain policy size per transaction exceeded, please try this recipient in a separate transaction. This message means the email policy size (size of policies, number of policies, or both) for the recipient domain has been exceeded. |
| 452, "4.5.3", Your message has too many recipients. |
| 454, "4.5.0", SMTP protocol violation, no commands allowed to pipeline after STARTTLS, see RFC 3207. |
| 454, "4.7.0", Cannot authenticate due to temporary system problem. Try again later. |
| 454, "5.5.1", STARTTLS may not be repeated. |
| 501, "5.5.2", Cannot Decode response. |
| 501, "5.5.4", HELO/EHLO argument is invalid. |
| 502, "5.5.1", Too many unrecognized commands, goodbye. |
| 502, "5.5.1", Unimplemented command. |
| 502, "5.5.1", Unrecognized command. |
| 503, "5.5.1", "EHLO/HELO first. |
| 503, "5.5.1", MAIL first. |
| 503, "5.5.1", RCPT first. |
| 503, "5.7.0", No identity changes permitted. |
| 504, "5.7.4", Unrecognized Authentication Type. |
| 530, "5.5.1", Authentication Required. |
| 530, "5.7.0", Must issue a STARTTLS command first. |
| 535, "5.5.4", Optional Argument not permitted for that AUTH mode. |
| 535, "5.7.1", Application-specific password required. |
| 535, "5.7.1", Please log in with your web browser and then try again. |
| 535, "5.7.1", Username and Password not accepted. |
| 550, "5.1.1", The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. |
| 550, "5.2.1", The email account that you tried to reach is disabled. |
| 550, "5.2.1", The user you are trying to contact is receiving mail at a rate that prevents additional messages from being delivered. |
| 550, "5.4.5", Daily sending quota exceeded. |
| 550, "5.4.5", Daily SMTP relay limit exceeded for user. |
| 550, "5.7.0", Mail relay denied. |
| 550, "5.7.0", Mail Sending denied. This error occurs if the sender account is disabled or not existent. |
| 550, "5.7.1", Email quota exceeded. |
| 550, "5.7.1", Invalid credentials for relay. |
| 550, "5.7.1", Our system has detected an unusual rate of unsolicited mail originating from your IP address. To protect our users from spam, mail sent from your IP address has been blocked. |
| 550, "5.7.1", Our system has detected that this message is likely unsolicited mail. To reduce the amount of spam sent to our email services, this message has been blocked. |
| 550, "5.7.1", The IP you're using to send mail is not authorized to send email directly to our servers. Please use the SMTP relay at your service provider instead. |
| 550, "5.7.1", The user or domain that you are sending to (or from) has a policy that prohibited the mail that you sent. Please contact your domain administrator for further details. |
| 550, "5.7.1", Unauthenticated email is not accepted from this domain. |
| 550, "5.7.1", Daily SMTP relay limit exceeded for customer. For more information on SMTP relay sending limits please contact your administrator. |
| 552, "5.2.2", The email account that you tried to reach is over quota. |
| 552, "5.2.3", Your message exceeded Google's message size limits. |
| 553, "5.1.2", We weren't able to find the recipient domain. Please check for any spelling errors, and make sure you didn't enter any spaces, periods, or other punctuation after the recipient's email address. |
| 554, "5.6.0", Mail message is malformed. Not accepted. |
| 554, "5.6.0", Message exceeded 50 hops, this may indicate a mail loop. |
| 554, "5.7.0", Too Many Unauthenticated commands. |
| 555, "5.5.2", Syntax error. |
